SAP has improved its support flexibility by announcing a tiered model that includes SAP Enterprise Support services and the SAP Standard Support option – and at unchanged 2009 prices.
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Research commissioned by IT and business process outsourcing services firm Patni Computer Systems suggests that increased confidence in outsourcing will lead to greater use of outsourced IT services in 2010.
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Business leaders around the world believe that underinvestment in IT has harmed innovation and cost them customers during the recession, according to a study by BT Global Services.
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UK manufacturers are being offered the chance to host their business applications or websites on dedicated servers within Outsourcery's secure data centre, without having to buy or install them.
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HP Enterprise Services says it is upping the ante on SAP Manufacturing Execution and SAP Manufacturing Integration and Intelligence (SAP MII) applications by investing in additional resources for its global Competence Centres.
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3D engineering design software giant Autodesk is challenging companies to reduce greenhouse gas emissions, with a new financial methodology.
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Nearly two thirds (62%) of CEOs see IT as having a key role in their post-recession strategy, according to a study by analyst Gartner.
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"The traditional ICT advisory model is broken, as existing firms focus almost entirely on technology fulfilment and fail to take into account business and market dynamics, as well as consumer demand."
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SAP has signed a deal with Chelford and Computacenter that looks set to allow mid size manufacturers to implement SAP Business All-in-One without hiring IT staff.
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The Royal Navy says it is attracting good engineering officer grade talent through an interactive challenge played across an iPhone app and Facebook widget.
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So-called context-aware computing will be a $12 billion market by 2012, as companies increasingly realise its power to better target prospects and improve productivity and collaboration.
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To ensure a successful IT project, IT managers need to understand their core platform, warns SAP, as it launches a new service aimed at assisting visualisation.
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ERP and enterprise systems generally are still being put on hold, due to the difficult economic climate, according to a study by the National Computing Centre.
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Hybrid VPN is BT's unimaginative name for a secure managed solution that enables users to access their corporate VPN via the public Internet.
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As some manufacturers plan to return to growth in 2010, there will be increased demand on IT organisations for greater transparency and accountability, according to Gartner.
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Syspro ERP firm K3 Business Technology Group says its specialist IT support division has exceeded its targets by a massive 120%.
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More than half (57%) of IT executives believe their IT systems, processes and services still do not deliver the value expected by the business.
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ERP project delays, due to problems with e-business system rollouts are costing some manufacturers more than $1 million per month.
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More than 70% of IT workers are considering moving abroad as the UK IT landscape faces another brain drain.
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Enterprise security budgets have always been difficult to justify, and the global economic crisis is making them even more difficult – and leaving manufacturers open to risk management mistakes.
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The economic downturn has created huge challenges for shippers and third-party logistics providers (3PLs), with 82% of shippers employing cost-cutting tactics and 60% rethinking their supply chains and relationships with 3PLs.
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Gartner says manufacturers that "fully document their search processes in e-discovery by 2012 will save 25% on their [data] collection processes".
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November will see the opening of first phase of one of Europe's most advanced secure, available and sustainable data centre campuses.
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BT says its latest service is aimed at helping organisations avoid downtime hitting customer services operations due to disease or other disasters.
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New European research indicates that SAP software users are still risking system downtime by hanging on to large volumes of historical information.
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