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Easy access to OTIF KPIs
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March 2008
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A unique function is being added to an online order status programme that provides customers with easy access to highly accurate order status information, available from Culina Logistics.
On target in full (OTIF) is a bespoke module that has been developed by the company’s ambient operation with the support of customers. It provides an automated key performance indicator (KPI) package that is used to drive improvements across the supply chain.
Via a secure website, the main system enables customers to obtain clear visibility of receipts, stock, despatch and delivery status throughout the supply chain and the ability to keep track of orders in real time.
The OTIF data adds an extra dimension of accuracy and can be easily exported to a spreadsheet, which allows for trends to be monitored and managed on a daily basis.
A key benefit is that all reports are based on actual returned proof of deliveries (PODs). A wide variety of criteria can be accessed, including a breakdown of orders and cases for any selected date range.
Dale Fiddy, Culina’s sales and marketing director, says: “OTIF is an innovative system that gives full operational transparency. It enables users to drill down from top line detail to individual PODs.
“It’s extremely flexible and the functionality can be tailored to a customer’s needs. We can measure and provide performance details relating to Culina, the customer and our joint service levels into a retail customer.”
For further details please contact Dale Fiddy, sales and marketing director, Culina Logistics, Tel: 01902 404525 or visit the website.
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Author
Chris Rowlands
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