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Staffordshire tableware manufacturer fires up on K3 ERP system
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17/10/2007
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Stoke-on-Trent-based ceramic tableware manufacturer Dudson Group has started on a project to re-optimise operations company-wide, using a Syspro ERP system from K3 as the catalyst.
Ervin Davis, strategic support director at Dudson says it’s all about boosting productivity and increasing profitability while also supporting its ISO management framework.
It’s also about supporting the business as it expands, with a comprehensive ERP solution that integrates all operations, both in the UK and overseas, and gives the management team a clear view of the entire business.
Dudson needed to replace an ageing Siemens Nixdorf system that had, over the years, been augmented with multiple information sources, such as spreadsheets and personal records. Davis says that it urgently needed a single data source and selected K3’s solution as the most flexible and well supported package.
Syspro modules on the menu include advanced warehouse management, CRM, time and attendance, shop floor data collection, payroll, personnel and manufacturing. Syspro has just been installed and go-live target is April 2008.
“We have high expectations from Syspro and we plan to achieve a range of objectives as we move forward with the system,” says Davis. “This includes a significant boost to our customer service levels, higher profitability through increased efficiencies, speedier access to information and greater employee satisfaction through the use of intuitive software.”
He also expects the new system to help the company to work smarter, as well as gain greater control of its operations. Syspro will enable in-depth analysis and, for example, allow the management to pinpoint the most profitable lines and measure turnover and customer service levels. It will also standardise Dudson’s IT infrastructure and optimise communications between departments.
“The K3 team won us over with its approach. The team listened and questioned everything from the outset; not one of them made any assumptions. The recommendation for Syspro was based completely on what we needed and the outcomes we desired. The team’s feedback and interaction with us gave us great confidence in K3 knowing exactly what was required and will be required in the future,” says Davis.
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Author
Brian Tinham
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